Somebody, somewhere has their eyes on your data. But some of this data is not yours - it belongs to your customers. Rightly so, they expect you to protect it. You have a duty of care to safeguard and nurture their data. Fail in your duty to care for this data and it becomes vulnerable to hackers.
The Oxford Dictionary states ransom as “a sum of money demanded or paid for the release of a captive.” This captive could be your data. Whilst this is not a position you would wish to be in, you would be able to redeem your data through payment of a ransom. But, this is not the only thing that you need to consider. The damage may have already been done to your customer response times, computer networks and balance sheets. Could you redeem your reputation as a business as quickly as a Bitcoin transaction?
“Ransomware causes the NHS to come to a standstill as the attack results in 7000 NHS appointments being cancelled.”
Now imagine your organisation’s name in the title. And it’s not just organisations; The city of Atlanta was brought to a standstill in March due to a similar attack.
In 30 years in the industry, it still surprises me when customers focus purely on backup success as a metric for business recovery. Businesses that fail to test recovery of IT systems have been found to lose significant revenue and market share when disaster strikes.