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Building a rapid route to managed services transformation with IBM Spectrum Protect and Predatar

Posted by Chloe Craughan on 16-Sep-2016 16:14:56

Read the IBM and Silverstring Case Study and discover how Silverstring looked to capture a share of the booming managed services market, by finding a way to deliver data protection and disaster recovery as a service.

To achieve its goal, Silverstring developed Predatar—a solution that transforms IBM® Spectrum Protect™ into an automated platform for delivering cost-effective data protection services in the cloud.


Targeting valuable opportunities


fast_fibres.jpgFor IT service providers and resellers, the managed services provider (MSP) model offers substantial commercial benefits over traditional system integration, including healthier margins, greater share of wallet and long-term customer loyalty. However, the high barriers to attaining MSP status—including cost, headcount and infrastructure requirements—have prevented many businesses from achieving the transformation.

“By enabling our customers to consume IT services in a more flexible way, we can help them shrink operational costs and focus on their core competencies.”

—Alistair Mackenzie, CEO, Silverstring

“In recent years, consumption-based delivery models for IT services have exploded in popularity,” explains Alistair Mackenzie, CEO at Silverstring. “As increasing numbers of businesses look for ways to spend less time, effort and resources on IT and invest more in their core competencies, we realized that our long-term success depended on capturing a share of the emerging managed services market.”

Like many established enterprises in the data protection space, Silverstring had initially built its success on solution delivery and integration services. In particular, as an IBM Premier Business Partner, Silverstring has gained years of experience in deploying, configuring and managing IBM Spectrum Protect solutions. The company saw an opportunity to leverage this deep expertise to drive its transformation.

Mackenzie continues: “Requirements around data management and protection are becoming more complex all the time. In addition to mitigating the growing risk of data breaches, our customers must contend with the proliferation of demanding analytics workloads, and the large volume, velocity and variety of data that come with them. And with data stored across a wide range of on-premises and cloud environments, protecting and managing sensitive data effectively is a bigger challenge than ever.

“We knew that enabling our customers to consume IBM Spectrum Protect as a managed service would solve these emerging challenges. But from an operations perspective, managed services businesses are labor intensive—and as a lean organization, we needed a highly efficient way to deliver our data protection services at speed and scale.”

Read the full IBM Case Study Here

Or learn more about the SIlverstring journey by joining Alistair Mackenzie at IBM Edge at the Cloud Service Provider Summit, on Wednesday 21st September, Room 309, Level 3, from 1:30 - 2:15 pm. More details on this can be found here. 



Topics: Cloud, Data Protection, Predatar, IBM Edge 2016

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